Vx8 Privacy Policy — Your Information, Fully Protected

2 What Information We Collect

Vx8 only collects information that is necessary to provide our services. We never collect excessive or unnecessary data.

Information collected at registration:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (encrypted)
• Address and nationality

Information collected for account verification:

• Copy of national ID or passport
• Proof of payment method (Mobile Banking/Nagad number)
• Proof of address (utility bill or bank statement)

Automatically Collected Information:

• IP address and device type
• Browser information and operating system
• Activity logs and session data on the platform
• Information collected through cookies and tracking technologies

3 Purpose of data use

Vx8 uses your personal information for the following purposes:

• Service delivery: Account management, betting activity, and payment processing.
• Identity verification: Completing the KYC (Know Your Customer) process and preventing fraud.
• Contact: Sending important updates, security alerts, and promotional offers.
• Legal Obligations: Meeting regulatory requirements and preventing money laundering.
• Service improvement: Analyzing user experience and improving the platform.
• Security verification: Detecting and preventing suspicious activity.

4 Data storage and security

Vx8 uses the latest technology to protect your privacy. All our servers are secured with SSL/TLS encryption and undergo regular security audits.

Your information is retained only for as long as necessary. Even after account closure, certain data may need to be kept for a specific period due to legal obligations.

5 Data sharing with third parties

Vx8 never sells your personal information to third parties. However, certain information may be shared in the following limited circumstances:

• Payment processors: To process transactions via Mobile Banking, Nagad, or other payment gateways.
• Identity verification service: With approved third parties for the KYC process.
• Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
• Technology service providers: Contracted technology partners supporting platform operations.

All third-party partners are contractually required to comply with vx8's privacy standards and may only use your data for specified purposes.

6 Cookies & tracking technologies

Vx8 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for core platform functionality — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze platform usage and improve our services.
• Security cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

7 Your Rights & Controls

Vx8 respects your right to full control over your personal information. You have the following rights:

• Right to access: You can find out exactly what information we are collecting about you.
• Right to Correction: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: You can request deletion of your data under certain conditions.
• Right to restrict processing: You can restrict the use of your data for specific purposes.
• Right to data portability: You can receive a copy of your data in a readily readable format.
• Right to Object: You can object to certain types of data processing.

8 Children's Privacy

Vx8 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has created an account or provided personal information, we will immediately close that account and delete the associated data.

9 Data retention and deletion

We only retain your data for as long as it is needed. Different types of information have different retention periods:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• Communication Records: Up to 2 years.
• Log Files and Cookies: Typically 30 to 90 days.
• KYC Documents: Up to 5 years, as required by legal obligations.

Once the retention period expires, data is automatically deleted using secure methods.

10 International Data Transfers

Vx8 is an international platform. Your data may be stored on servers located outside Bangladesh. In such cases, we ensure that all data transfers comply with international privacy standards.

For international data transfers, we apply the following safeguards:

• Use of GDPR-compliant contractual clauses.
• Ensuring adequate legal protection in the destination country for data transfers.
• Data is transmitted using end-to-end encryption.

11 Privacy policy updates

Vx8 may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through a notification on the platform.

Continued use of vx8 after any changes are made will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

FAQ Frequently Asked Questions